SRtRC Wales are delivering on-going Equalities Training with Newport City Council
I would recommend this course as it really helped to dispel myths and preconceived ideas.
SRtRC staff in Wales are delighted to be delivering Equality training to staff at Newport City Council as part of their staff development training programme. We successfully tendered to deliver their on-going Equalities training programme for the next 12 months, with one course per month. The half-day training sessions are focused on the Equality Act 2010 and how to apply it as an employee and when dealing with members of the public who access services.
So far, we have delivered 4 sessions as part of the organisations proactive commitment to creating a positive working environment and improving their customers’ experience. One of the key elements of the training was breaking down the stereotypes that persist around people with certain protected characteristics and how these can lead to prejudice. Each of the delegates received a comprehensive training pack at the end of the course for future reference.
Comments from the delegates included:
“I would recommend this course without hesitation to all colleagues throughout the organisation. Cultural change and perceptions are at the heart of this and a huge congratulations and thanks to Ian and Chris.”
There have been some fantastic discussions and debates as part of the course in a safe, non-judgemental environment. The feedback from the delegates at the end of the course has been outstanding with 100% of delegates rating the content and usefulness as Excellent or Very Good. We are looking forward to delivering the remaining courses in the partnership and will continue to improve the course.
For more information about our equality training or any other training we provide email –email@example.com or call 029 2035 1616.